• Once an order has been placed it cannot be modified. We are unable to make any changes or additions to an order after it has been placed.*
• Processing for all orders will take at least 7-10 business days (weekends & holidays not included).
• The shipping timeframe for orders with priority service will begin once processing time has completed. All orders will ship in the order in which they were placed.
• Once your order has fully processed you will receive a shipment confirmation email which will contain tracking details for the package.  After tracking details are received, please allow at least 24-48 hours for updates to be reflected.
• Based on order quantity, your items may arrive in multiple shipments. Orders will not be eligible to be combined.
• Please be advised there may be events out of our control (weather issues, carrier delays, etc.) that can delay delivery. Our customer service team will always provide exceptional service and help in these situations. Please know Organic Graffiti Cosmetics is working diligently to fulfill your orders.

Return Policy

• We hope you Adore what you purchased! In the event you are unsatisfied, Organic Graffiti Cosmetics is committed to excellent customer satisfaction.
• Not 100% satisfied with your order, at this time there are No Refunds at Organic Graffiti Cosmetics due to keeping the nature of our business safe, and sanitary. However, if there are any discrepancies with your product Organic Graffiti will happily exchange your product. Please correspond with us by email at support@organicgraffiti.com, ALL Exchanges must be returned unused within 5 days, using either of the following methods.
• All Products must be shipped to the location where it was purchased.
• The responsibility of shipping and handling is on your behalf.
• Be sure to include your invoice, with information about your returned item to guarantee proper and accurate exchanges.
• Please allow 5 -7 days for delivery and processing your exchange order.
• We do not refund original shipping and handling charges.